About us

Starcare is a home care company which specialises in helping people who live in their own homes to remain as independent as possible.

With our two offices located in Chester and Winsford we aren't only one the largest independent care providers, but also have the facilities and a network of support workers that are able to provide over 5000 hours of care a week throughout Cheshire. Working with our values of Care & Compassion, Trust and Service, it’s a guarantee which ensures that our clients receive personable care, whilst maintaining the highest level of standards.

Our support team

With a team of over 200 support workers, we prioritise in making sure each person is not just right for the job, but also 100% in-line with our values.

So, working across Care & Compassion (providing care with kindness and empathy; treating everyone with sensitivity, dignity and respect), Trust (building productive relationships through transparency) and Service (believing in what we do, supporting through action and clear communication, and going the extra mile), our team receives every support necessary.

Our great team are provided with extensive and regular training, and annual assessment from the CQC – both to maintain and enhance standards.

Our Mission

Person-centred care is at the very heart of our business.
It’s a guarantee which ensures the uniqueness of the individuals we care for is respected, maintained, and even restored. And all in the comfort of their own home. We do this by creating an environment that promotes personal worth and social confidence through care & compassion, trust and service.

OUR VALUES

Our three values form both our promise and our high level of quality.
These values are embedded; we live by them every single day.
It’s a reassuring commitment we’re more than happy to keep.

Care & Compassion

Everyday we will provide homecare with kindness and empathy, exceeding our clients, and their families’, expectations through compassion, sensitivity, dignity and respect.

Trust

Trust helps us to build productive relationships with other support workers, clients, families and the office teams. Being open and transparent, and by ensuring a focus on taking responsibility for what you do, will let you have the authority to make decisions and provide person-centred care.

Service

We will always recruit and train support workers who believe in our values, who share a passion for the service we provide and who want to go the extra mile for our clients. Through believing in what we do, communicating clearly and supporting our clients by positive actions, we can then deliver an outstanding service every day.

The Starcare Phoenix

The Starcare Phoenix encapsulates the spirit of the company and our values. It neatly visualises that by providing clients with the care they need to maintain their independence, we give them a new lease of life.