- Easy Access via personalised website, please take a few minutes to register via https://vivup.tercltd.co.uk?CODE=106286 – Access my benefits – register now
- Accredited Clinicians and Support Specialists 24/7 365 days a year for you to discuss in confidence any emotional, personal or work-related issue
- Unlimited in the moment support calls or up to 6 x 30 minute structured telephone appointments that can be booked at a time and date convenient to you . Appointments offered between 8am and 8pm
- Additional Support – Access to downloadable workbooks, recommended apps and external supports services
- Experience– All Vivup telephone counsellors are post 3 years qualification British Association for Counselling and Psychotherapy (BACP), UK Council of Psychotherapy (UKCP), British Association for Behavioural & Cognitive Psychotherapies (BABCP
- Continuity – All telephone counselling sessions are with the same counsellor. Clinical continuity directly influences recovery outcome
- Structure –Vivup Telephone Counsellors uses structured Cognitive Behavioural Therapy and work to a solution-focussed approach
- Calls – once you call into the service you will be asked a few simple questions i.e., name and date of birth and you will then be triage through to a counsellor – we aim to get you an appt within 5 working days
- Managers – please use the service for help with difficult situations or to support a colleague (with consent the telephone can be passed across)
- No exclusion criteria so if you are awaiting an appointment from another service, you can call vivup and get support while you wait.
